Scammers pose as NBN personnel
The chief of WA’s NBN local has urged people to be on the lookout for scammers posing as staff from the broadband network provider.
The advice follows an 84 per cent overall increase in enquiries about suspected scams made to the wholesaler’s contact centre since October, with approximately 14 per cent of those calls originating from WA.
The company has published new information on its website to help residents understand how to identify and avoid scammers posing as NBN Co at www.nbn.com.au/scamadvice.
“We urge residents and businesses to be vigilant of callers claiming to be from NBN Co requesting personal or financial information,” chief of NBN local for WA Jane McNamara said.
“We will never make unsolicited calls or door knock to sell broadband services to the public. We will never request remote access to a resident’s computer and we will never make unsolicited requests for payment or financial information.
“Protect yourself by verifying who are you are talking to. If in doubt, hang up and call your retail service provider customer service centre to check if the call is legitimate.”
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