No jobs will be lost at the NAB Bank branch in Waroona, despite the significant reduction in trading hours. NAB last week revealed it would be reducing face-to-face banking hours at several regional branches. Those branches will now only be offering face-to-face banking for three hours in the morning, from 9.30am to 12.30pm. The Waroona branch is among 114 regional branches affected. Branches in Dunsborough and Manjimup are also on the list. However, NAB spokeswoman Rachel Slade confirmed there would be no job losses as a result of the change. Nor would there be any reductions in employees’ hours. “With 90 per cent of NAB’s customer interactions now taking place online or by phone, this will allow bankers to split their time between over the counter service and digital or phone banking support,” Ms Slade said. “Our bankers will learn new skills to support customers in different ways, which presents the opportunity to work remotely at times when more of our customers want to do their banking.” The move follows the closure of Harvey’s NAB bank branch in 2018. Waroona shire president Mike Walmsley said he was “bitterly disappointed” with the decision. “We are not happy and we are a bit annoyed,” Mr Walmsley said. “This is the only branch in Waroona and a lot of our population is elderly, meaning they still use cash and would prefer to use a face-to-face service.” Mr Walmsley feared the change would lead to the closure of the Waroona branch in the future. “If they drop the hours, they could potentially drop the entire service next,” he said. Mr Walmsley said there had been no community consultation before the decision was made. “They did not even give the community a heads up.” He believed it would make more sense to invite customers to bank throughout the day — instead of having them all concentrated in the morning — because of the coronavirus risk.