Quiet times for peaceful shop

Customers with specific needs, including autism, can now shop peacefully at Woolworths Treendale following the introduction of the low-sensory Quiet Hour.

The program is designed to reduce anxiety and sensory stress for customers with specific needs by providing a quieter and less stimulating environment in-store.

Each Tuesday, Woolworths Treendale will lower lights, turn down music and radio, and turn off oven buzzers between 10.30am and 11.30am.

Woolworths group manager Rebecca Corbett said the supermarket chain had received feedback from customers regarding the need for a low sensory shopping experience in the area.

“Off the back of successful trials, we’re delighted to expand Quiet Hour to Woolworths Treendale for the benefit of even more customers,” she said. “Our team takes great pride in ensuring the store is quieter and less stressful for customers who want to shop during Quiet Hour and we look forward to welcoming them in store.”

The low sensory initiative was developed in consultation with disability service providers at Life Without Barriers.